If you’re a Vivo S1 Pro user, you may have experienced getting stuck on the welcome log after a firmware update. This can be a frustrating experience, but fortunately, there are some steps you can take to resolve the issue.
The first thing you can try is to update the firmware again using the correct procedure. Here are the steps to update the firmware on your Vivo S1 Pro:
- Download the firmware from a reputable source such as the official Vivo website or GetDroidTips. https://www.getdroidtips.com/how-to-flash-vivo-firmware-on-your-device-software-update-manual/
- Save the firmware to the root folder of your phone’s micro SD card. Do not extract the file.
- Turn off your Vivo S1 Pro.
- Press the Volume Up and Power buttons at the same time until the recovery window appears.
- In the recovery window, select “Install Software.”
- Choose “SD Card.”
- Select the firmware file you downloaded.
- Click “Install” and wait until the process finishes.
If the above steps do not resolve the issue, you may need to perform a factory reset. Before doing so, it is essential to back up your data as performing a factory reset will erase all your data and files. To perform a factory reset on your Vivo S1 Pro:
- Turn off your phone.
- Press the Volume Up and Power buttons at the same time until the recovery window appears.
- In the recovery window, select “Wipe Data.”
- Select “Wipe All Data” or “Factory Reset.”
- Confirm your selection by clicking “Yes.”
- Wait for the process to finish, then select “Reboot System Now.”
After the reboot, your phone should no longer be stuck on the welcome log. If you are still experiencing issues, it is best to contact Vivo customer support or bring your phone to a reputable repair center.
In conclusion, getting stuck on the welcome log after a firmware update can be a frustrating experience, but there are steps you can take to resolve the issue. Make sure to follow the correct procedure when updating the firmware and always back up your data before performing a factory reset. If the issue persists, seek professional assistance to ensure that your Vivo S1 Pro is working correctly.